As token of appreciation for showing interest in our products, we will cover all shipping fees within the US. However, international shipping may incur some additional charges depending on the exact location. You will be able to find out the exact shipping fee on the checkout page after typing in the shipping address. The free shipping will take 1-5 business days, depending on your location. All products will be delivered by UPS or USPS, and the tracking number will be sent through email.
We are confident that you will love our shoes. However, if you are not completely satisfied with your purchase, you can return your shoes within 30 days of the original invoice date for a full refund. We will also cover the return shipping. Free shipping on returns is eligible for orders shipped within the United States.
If you wish to return an item, please email us at firstname.lastname@example.org or call us at 213-999-4612. We will send you a prepaid shipping label via email. Simply put the product in the original box, stick the return label on the outside and drop it off at the nearest UPS store or schedule a pick-up. The refund will be processed within 14 business days upon receiving the returned product. The product being returned or exchanged must be unworn and have the original packaging.
Shipments outside of the U.S.A. may be subject to import duties and taxes, which are the responsibility of the recipient. We accept orders from most countries. If you have any questions, please email us at email@example.com.